FREE UK mainland delivery.
All orders are subject to acceptance and availability. If the goods ordered are not available you may be notified by email and have the option to either wait until the item is available or to cancel your order. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. For stock availability please contact us by e-mail or telephone. Every effort is made to ensure that products are in stock and can be quickly dispatched.
Order online using our SSL secure shopping cart.
For customers not wanting to use our online shopping payment system, you can call us on 07368 208358.
We accept the following payment methods:
An order is only accepted when the goods are dispatched. Any email sent to the customer beforehand is simply an acknowledgement of receipt – as opposed to acceptance – of the order.
Shipping and handling costs are free with orders within the UK. Additional shipping charges may be made for international orders, however some items can't be shipped internationally, so please contact us for details first.
Delivery is usually between 1-3 days for UK addresses, however, please allow up to 30 days for all deliveries as problems and delays sometimes can occur due to circumstances that are beyond our reasonable control. Goods are shipped by post or carrier, by a reputable courier service such as Parcelforce.
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please notify us immediately after your package is received. All claims MUST be made within 3 working days of receipt of your order. Shipping charges will only be refunded on faulty items, alternatively a replacement may be despatched. Returned products must be in absolutely new and unused condition for a refund and should be returned within 14 days.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been updated in May 2018.
In order to process your order we require to collect information, this includes:
We will never collect sensitive information about you without your explicit consent and we do NOT store any Credit or Debit Card information.
Personal information you provide is used by us only for the following purposes:
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Transactions through the shopping cart are guaranteed secure. Your credit card information is encrypted using secure socket layer technology (SSL) using the PayPal Braintree payment gateway. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement generally accepted industry standards.
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help understand website traffic and webpage usage.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
By continuing to use this site and access the information on this website, you signal acceptance of the terms and disclaimer set out above. To comply with the General Data Protection Regulations (GDPR) you have the right to have your details be removed upon request.
Please contact us if you require your data removing.